Duty Manager
Core
Oversee all hotel operations during assigned shifts, ensuring guest satisfaction and operational efficiency across front desk, housekeeping, F&B, and maintenance.
Role type
Shift-level hotel operations manager
Builds
Guest experiences and daily hotel operations
Domain
Hospitality
Deliverable
product features
Required skills
shift supervision, team delegation, conflict resolution, policy compliance, financial control, inventory management, staff training support
Preferred skills
hotel management software knowledge
Responsibilities
supervise hotel operations, respond to guest requests and complaints, manage staffing levels, conduct facility inspections, handle conflict resolution, liaise with departments, prepare shift reports, support employee training and scheduling, ensure financial controls
Seniority
Mid-level, hands-on IC
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