Account Management Executive TCI
Core
Proactively contact assigned insureds, brokers, and partners to ensure strong communication, foster customer loyalty, and guarantee account renewals aligned with profitability KPIs.
Role type
Account Management Executive
Builds
Credit insurance, commercial information, and debt recovery solutions for global trade
Domain
Insurance and financial services
Deliverable
client delivery
Required skills
proactive communication, customer service, account management, sales and renewal experience, offer preparation, cross-selling and up-selling, portfolio profitability analysis
Preferred skills
insurance/financial sector experience, intermediate English
Technologies
Microsoft Office
Responsibilities
Contact assigned insureds, brokers, and partners regularly; develop strong relationships to strengthen customer loyalty; respond to client and intermediary inquiries within assigned timeframes; prepare renewal offers with the new business and renewals committee; ensure permanent communication with support areas to promote contract profitability
Seniority
Mid-level, hands-on IC