Koordinator (m/w/d) Kundendienst & Service
Core
Coordinate and manage technical and commercial aspects of service operations for solar shading systems, ensuring efficient resolution of service incidents and administrative closure.
Role type
Service Operations Coordinator
Builds
Service dispatch workflows and administrative processes for WAREMA Group's solar shading solutions
Domain
Construction / Solar Shading Systems
Deliverable
client delivery
Required skills
Service incident resolution, order management, spare parts planning, route optimization, end-to-end service administration, office management
Preferred skills
Construction industry knowledge, MS Office proficiency
Responsibilities
Resolve service incidents independently, manage service orders for technicians, plan spare parts and equipment, optimize technician routes and schedules, handle end-to-end service order administration, perform general office and administrative tasks