Lead Business Analyst - Sales Operations
Core
Lead Salesforce implementation, optimization, and management to bridge business needs with technology solutions for sales operations.
Role type
Lead Business Analyst (Sales Operations)
Builds
Salesforce configurations, integrated data flows, dashboards, and streamlined sales workflows
Domain
Automotive / Manufacturing (Applus+ IDIADA) + CRM & Enterprise Systems
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Salesforce platform expertise, SAP integration, business process design, data mining, KPI definition, team leadership, stakeholder management, system integrations, data governance, visualization tools
Preferred skills
Enterprise BI tools, API management, learning management system (LMS) development
Technologies
Salesforce, SAP, Enterprise BI tools, APIs, LMS
Responsibilities
Manage and mentor a team of Salesforce professionals; Lead end-to-end Salesforce implementation projects; Integrate data from Salesforce, SAP, and other tools to provide holistic business insights; Oversee database management, data mining, and data cleansing activities; Develop training materials and lead training sessions; Act as primary liaison between business stakeholders and technical teams
Seniority
Senior, hands-on IC with team leadership