Agent.e service à la clientèle réception, Temps plein (H/F/D)
Core
Front desk receptionist providing guest services, check-ins/check-outs, and reservations at a hotel.
Role type
Front desk agent
Builds
Guest check-in/check-out processes, room reservations, and front desk operations
Domain
Hospitality / Hotel operations
Deliverable
client delivery
Required skills
Oral and written communication in French and English, Opera PMS software proficiency, computer literacy, ability to work under pressure
Preferred skills
Hospitality or tourism diploma in progress
Responsibilities
Greet guests with a smile, answer phones promptly, inform guests about hotel activities, maintain a clean workspace, assist colleagues during busy periods, work split shifts and nights, check room availability and rates, transport luggage, register guests, handle departures, take reservations at the counter and phone, attend communication meetings and training
Seniority
Entry-level to Junior