Customer Service Supporter
Core
Providing customer support and sales assistance across phone, chat, email, and social media channels for JYSK's physical and online stores.
Role type
Customer Service Supporter
Builds
Customer service operations and sales support for JYSK retail and e-commerce
Domain
Retail / Customer Service
Deliverable
client delivery
Required skills
Customer communication, active listening, problem-solving, order management, returns processing, cross-functional collaboration, process improvement
Preferred skills
None stated
Technologies
None stated
Responsibilities
Communicate with customers via phone, chat, email, and social media; Handle incoming orders and suggest products; Monitor orders and returns; Manage customer requests and complaints for physical and online stores; Collaborate with stores and other departments; Contribute to process improvement initiatives
Seniority
Entry-level to Junior (1-2 years experience required)
