Duty Manager
Core
Oversee front office operations, guest welfare, and financial management for a hotel located at an international airport.
Role type
Front Office Duty Manager
Builds
Guest check-in/check-out services, VIP courtesies, and daily operational reports
Domain
Hospitality / Hotel Management
Deliverable
product features
Required skills
Guest relations, team leadership, financial reconciliation, upselling, complaint resolution, SOP adherence
Preferred skills
Multilingual communication, MS Office proficiency
Technologies
MS Excel, MS Word, MS PowerPoint
Responsibilities
Welcome and escort guests, manage room sales and occupancy, handle VIP inquiries, conduct staff training, maintain logbooks and accounts, coordinate with housekeeping and other departments
Seniority
Mid-level, hands-on IC
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