Technical Customer Support & Inside Sales (m/f/d) for the Laboratory Measurement Technology Division
Core
Provide technical support, remote diagnostics, and on-site measurement services for laboratory instruments including microwave technology and Raman spectroscopy.
Role type
Technical Customer Support & Inside Sales
Builds
Measurement reports and customer training sessions
Domain
Laboratory Measurement Technology
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Operation of laboratory measuring instruments, interpretation of measurement results, use of measurement software, commissioning, training, microwave technology, Raman spectroscopy, Fourier transform spectroscopy, laboratory software, LIMS integrations
Preferred skills
Planning and conducting customer appointments, designing workshops and seminars
Technologies
Laboratory software, LIMS
Responsibilities
Support customers via phone, email, remote diagnostics, or on-site; perform measurements on customer samples; prepare measurement reports; conduct equipment installations and training sessions; design workshops and seminars
Seniority
Mid-level, hands-on IC