Technischer Kundensupport & Vertriebsinnendienst (w/m/d) für den Bereich Labormesstechnik
Core
Provide technical support, sales internal service, and on-site application training for laboratory measurement instruments in microwave technology, Raman spectroscopy, and oxidation stability.
Role type
Technical Customer Support & Sales Internal Service (Lab Measurement)
Builds
Laboratory measurement instruments and software applications for industrial and cosmetic analysis
Domain
Industrial instrumentation / Laboratory measurement technology
Deliverable
client delivery | product features
Required skills
Technical or natural science Bachelor degree, German (fluent), English (good), Class 3/B driver's license, Raman technology knowledge, Microwave technology knowledge, Fourier-transform spectroscopy knowledge, Laboratory software proficiency, LIMS integration experience
Preferred skills
Practical experience in measurement applications, Workshop facilitation skills
Technologies
Laboratory software, LIMS
Responsibilities
Answer customer inquiries via phone, email, remote diagnostics, and on-site visits; Perform measurements on customer samples in the application lab or on-site; Conduct device installations and customer training workshops; Create measurement protocols; Collaborate with sales and internal teams
Seniority
Mid-level, hands-on IC