Réceptionniste (H/F)
Core
Front desk receptionist responsible for guest check-in/check-out, handling inquiries, managing reservations, and ensuring service quality at a 4-star hotel.
Role type
Front desk receptionist
Builds
Guest check-in/check-out processes, reservation management, and daily front desk operations
Domain
Hospitality / Hotel Management
Deliverable
client delivery
Required skills
Guest relations, cash handling, reservation management, complaint handling, multilingual communication
Preferred skills
Spa and restaurant service promotion, team collaboration
Technologies
PMS (Property Management System), cardex management
Responsibilities
Perform check-in and check-out procedures, manage guest reservations, handle guest complaints professionally, process cash registers at shift end, assist guests to rooms, promote hotel services like spa and dining, coordinate with other departments
Seniority
Entry-level to Junior