FR - Réceptionniste (H/F/X)
Core
Front desk representative serving as the first point of contact for hotel guests, managing arrivals, departures, reservations, and billing.
Role type
Front Desk Agent
Builds
Guest check-in/check-out processes, reservation management, billing operations
Domain
Hospitality / Hotel Operations
Deliverable
client delivery
Required skills
Guest relations, reservation management, billing and cash handling, destination knowledge, team collaboration, computer literacy
Preferred skills
Hotel reception experience, multilingualism (French, English, third language)
Responsibilities
Greet and assist guests throughout their stay, process check-ins and check-outs, handle reservations and phone inquiries, advise on hotel services and local attractions, manage billing and collections, collaborate with housekeeping, F&B, and maintenance teams
Seniority
Entry-level to Junior