HR SSC Team Leader (HK/MY/ SG)
Core
Lead end-to-end HR Shared Services for the Malaysia, Hong Kong, and Singapore cluster, managing Employee Lifecycle, Payroll, and Benefits delivery.
Role type
Senior HR Shared Services Team Leader
Builds
Standardized, compliant HR service operations across APAC affiliates
Domain
Human Resources / Shared Services / APAC
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Payroll processing, Benefits administration, Employee Lifecycle management, HRIS administration, Labor law compliance, Process standardization, Team leadership, Stakeholder management, Operational risk management, Change management
Preferred skills
Experience with Workday, Dayforce, Technosoft, Power Automate, RPA, Knowledge of local statutory requirements in Malaysia, Hong Kong, and Singapore
Technologies
Workday, Dayforce, Technosoft, Power Automate, RPA, MS Office, SharePoint
Responsibilities
Oversee Employee Lifecycle, Payroll, and Benefits functions to ensure timely and accurate service delivery; Lead and coach the HR SSC team to build a high-performance culture; Ensure compliance with labor laws and internal policies; Drive process improvement initiatives including automation and SOP development; Partner with HRBPs and business stakeholders to resolve escalations and support HR programs.
Seniority
Senior, hands-on IC with team leadership
