Field Collection Team Leader - Tasikmalaya
Core
Manage and monitor collection and recovery performance to ensure target achievement for unsecured loans.
Role type
Field Collection Team Leader
Builds
Collection and recovery operations for digital lending products
Domain
Financial services / Fintech / Unsecured lending
Deliverable
client delivery
Required skills
Field collection, team supervision, performance coaching, territory management, payment monitoring, report generation, negotiation, leadership, Microsoft Office
Preferred skills
Fintech industry experience, prior supervisor/field coordinator experience, motor vehicle ownership, advanced driving license (SIM A)
Responsibilities
Monitor collection and recovery performance against targets, provide daily/weekly/monthly reports on delinquency and moving AR, assist collectors with complex cases, supervise and coach field collectors, handle underperforming collectors, monitor visit results and counts, assign territories, manage and monitor consumer payments, analyze consumer handling and report to management, review and approve visit plans, discuss branch-level targets and challenges with management
Seniority
Mid-level, hands-on IC with team leadership
