Field Collection Team Leader - Pangkal Pinang
Core
Manage and monitor collection and recovery performance to ensure target achievement for delinquency and moving AR.
Role type
Field Collection Team Leader
Builds
Collection and recovery operations for unsecured loans
Domain
Financial services / Fintech / Unsecured lending
Deliverable
client delivery
Required skills
Field collection, team supervision, coaching, territory management, payment monitoring, performance analysis, Microsoft Office
Preferred skills
Fintech industry experience, prior supervisor/field coordinator experience, vehicle ownership, driving license (SIM C minimum, SIM A preferred)
Responsibilities
Monitor collection and recovery performance, report daily/weekly/monthly delinquency and AR targets, assist collectors with difficult cases, supervise and coach field collectors, handle underperforming collectors, monitor visit results and counts, assign territories, manage consumer payments, analyze consumer handling, review and approve visit plans, discuss branch targets and issues with management
Seniority
Mid-level, hands-on IC with team leadership
