Concierge
Core
Greet residents and visitors, answer calls, monitor security systems, process reports, and deliver packages to ensure high customer satisfaction in a residential community.
Role type
Front-line concierge and community support associate
Builds
Resident services, security monitoring, and package delivery operations
Domain
Senior living / Residential care
Deliverable
client delivery
Required skills
Clear English communication, computer proficiency (Outlook, Excel, Word), ability to monitor surveillance and alarm systems, administrative processing, independent decision-making
Preferred skills
3 months of related experience, compassionate and empathetic demeanor, ability to work in a team
Responsibilities
Greet residents and visitors, answer telephone calls, monitor surveillance cameras and building alarms, process work orders and incident reports, receive and deliver packages, maintain sign-in/out logs for keys and gate passes, assist other departments with administrative functions
Seniority
Entry-level to Junior