Concierge
Core
Provide exceptional guest services by efficiently transporting guests and their luggage throughout the hotel property and to designated locations.
Role type
Guest services bell driver
Builds
Guest transportation and luggage handling services
Domain
Hospitality / Hotel operations
Deliverable
client delivery
Required skills
Luggage handling, guest direction provision, hotel layout knowledge, multi-tasking, safety protocol adherence, inter-departmental coordination
Preferred skills
English communication, additional languages, valid driver's license, knowledge of local attractions
Responsibilities
Transport guests and luggage safely, assist with loading/unloading, provide directions on facilities and attractions, maintain equipment cleanliness, handle guest requests, coordinate with hotel departments
Seniority
Entry-level / Individual Contributor