Team Leader Desk Collection
Core
Manage and oversee the desk collection process, including reporting and team performance.
Role type
Desk Collection Team Leader
Builds
Collection outcomes for banking/leasing/multifinance portfolios
Domain
Banking / Leasing / Multifinance
Deliverable
client delivery
Required skills
team performance monitoring, coaching, daily/weekly/monthly reporting, cross-department coordination, negotiation, leadership, target management, Microsoft Office
Preferred skills
FinTech industry experience, prior experience as Supervisor/Coordinator in Desk Collection
Responsibilities
Manage desk collection process, liaise with Collection Manager, maintain reports, coordinate with other departments, monitor and develop team performance, coach the team
Seniority
Mid-level, hands-on IC
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