Ingénieur Support Codification / GENOME
Core
Provide Level 1 functional support for CODIFICATION and GENOME tools used in client manufacturing operations.
Role type
Level 1 Application Support Engineer
Builds
Incident resolution and user support for manufacturing tools
Domain
Automotive manufacturing / Software support
Deliverable
client delivery
Required skills
Level 1 application support, incident analysis and resolution, user support processes, CODIFICATION tool expertise, GENOME tool expertise
Preferred skills
Automotive industry experience, Stellantis ecosystem knowledge, manufacturing environment experience
Technologies
CODIFICATION, GENOME
Responsibilities
Diagnose and resolve user-reported incidents, escalate incidents when necessary, support users in problem resolution, contribute to knowledge capitalization and documentation
Seniority
Junior to Mid-level, hands-on IC
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