Application Support Engineer
Core
Provide Level 2/3 application support for manufacturing execution and SCADA systems, ensuring production continuity and data integrity.
Role type
Senior IC application support engineer (manufacturing)
Builds
Manufacturing operations visibility, production execution workflows, and shop-floor data reporting (via careerplan.io/jobs/45-004-81-371-application-support-engineer-at-sequoia-connect)
Domain
Industrial automation / Manufacturing / SCADA
Required skills
Siemens Opcenter MOM, Ignition SCADA, SQL, incident management, root cause analysis, HMI configuration, REST APIs, Python/Java scripting
Preferred skills
Kaizen initiatives, cloud-native foundations, AI coding assistants, manufacturing process modeling
Technologies
Siemens Opcenter, Ignition SCADA, SQL, Python, Java, REST APIs
Responsibilities
Monitor manufacturing application performance and proactively identify issues; Troubleshoot and resolve application, interface, and data-related incidents; Configure and maintain master data, workflows, and application settings; Develop and modify HMI screens, reports, and dashboards; Assist with application deployments, upgrades, and testing; Develop and maintain support documentation and SOPs.
Seniority
Mid-Senior, hands-on IC