Automotive Service Manager - New Store Opening
Core
Lead the service department operations for a new automotive store, managing technicians, scheduling work, and ensuring safety and process compliance.
Role type
Service Manager (Automotive Retail)
Builds
Service department operations, customer service experiences, and parts inventory management
Domain
Automotive retail / Aftermarket services
Required skills
Team leadership, scheduling and assignment management, performance evaluation, parts inventory management, safety compliance enforcement, customer interaction, OSHA/MSDS knowledge
Preferred skills
Mentoring, fast-paced environment adaptation, business objective achievement, professional relationship building
Technologies
ISI systems
Responsibilities
Supervise technicians and service personnel, plan and schedule duties, coach team members on operational processes, work directly with customers on sales and service issues, manage parts inventory and outside purchases, ensure store and shop area safety compliance, evaluate personnel performance and productivity
Seniority
Mid-level, hands-on management