Store Manager
Core
Lead daily operations of an automotive service and tire center, managing a team of technicians and guest care specialists to deliver quality service and achieve sales goals.
Role type
Store Manager (Automotive Service/Tire Retail)
Builds
Auto repair services, tire sales, and maintenance solutions for vehicle owners
Domain
Automotive service and tire retail
Deliverable
product features | client delivery
Required skills
Team leadership and coaching, sales planning and execution, inventory management, financial control, hiring and scheduling, customer complaint resolution, technical knowledge of automotive services, safety compliance (OSHA/ASNI)
Preferred skills
ASE certification, state inspection licensing, Monro University training completion
Technologies
Lifts, welders, brake lathes, inventory management systems
Responsibilities
Develop sales and technical teammates to produce a consistent 5-star Guest experience; Ensure sales goals are achieved by implementing sales plans; Manage recruiting, hiring, training, scheduling, and performance evaluation of store staff; Control expenses including payroll, utilities, and supplies; Perform or oversee vehicle repairs and services; Maintain store cleanliness and operational standards; Schedule guest appointments and assign tasks based on skill level.
Seniority
Mid-level management, hands-on operational leadership