Sales & Reservations Agent - Ski & Snowboard School - Winter 26-27
Core
Serve as the primary contact for guests to plan and book on-mountain experiences, selling lessons, lift tickets, and equipment rentals while ensuring a seamless guest journey.
Role type
Sales & Reservations Agent
Builds
Guest reservations and sales for ski/snowboard lessons, lift tickets, and seasonal activities
Domain
Hospitality / Ski Resort
Deliverable
product features
Required skills
Sales techniques (upselling, cross-selling), reservation management, guest service, phone/email communication, product knowledge, multitasking
Preferred skills
Prior experience in hospitality/resort sales, knowledge of additional languages, experience with sales targets
Technologies
Microsoft Office (Outlook, Word, Excel), internal reservation and point-of-sale systems
Responsibilities
Engage with guests to sell products and provide tailored recommendations, assist with reservations and answer inquiries, troubleshoot guest concerns, maintain expert knowledge of seasonal programs and products, collaborate with internal teams for cross-departmental support
Seniority
Entry-level to Junior