Teamleitung IT (m/w/d)
Core
Leading the IT team in Linz, Austria while actively participating in daily IT operations for retail and service desk.
Role type
IT Team Lead (Hands-on IC with people management)
Builds
Stable IT operations, incident resolution, and service delivery for Thalia Group retail locations
Domain
Retail IT / IT Service Management
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
IT team leadership, operational IT service experience, incident management, stakeholder coordination, cross-functional collaboration, external vendor management, structured problem-solving
Preferred skills
Hands-on technical mindset, flexible working style
Technologies
IT Service Desk tools, Incident management systems
Responsibilities
Lead the IT team in Linz, manage daily IT operations and service desk activities, coordinate implementation of group-wide IT standards, liaise with internal departments and external partners
Seniority
Mid-Senior, hands-on IC with team management