Application Management Internship
Core
Assist Level 2 support teams in managing and maintaining key enterprise systems (Zema, TRAX, Quantum, GRIP) for incident resolution, data integration, and system monitoring.
Role type
Application Management Intern
Builds
Operational support and process improvements for enterprise financial and risk management systems
Domain
Financial services / Enterprise IT Operations
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Incident resolution, data integration, system monitoring, SQL, Python, ITIL processes, corporate finance fundamentals, risk management basics
Preferred skills
Power BI, troubleshooting documentation, knowledge base management
Technologies
Zema, TRAX, Quantum, GRIP, SQL, Python, PBI
Responsibilities
Support L2 engineers in resolving incidents and service requests, assist with routine data integration and maintenance tasks, monitor system dashboards and alerts, document troubleshooting steps and update knowledge base articles, participate in training and development activities
Seniority
Intern