Concierge (Seasonal)
Core
Providing personalized, anticipatory service to guests at a luxury mountain resort, handling logistics, dining, and VIP needs.
Role type
Guest Services Concierge
Builds
Guest experiences and resort service operations
Domain
Luxury hospitality / Mountain resort
Deliverable
client delivery
Required skills
Customer service, event planning, dining reservation management, VIP guest handling, liaison coordination, vehicle operation
Preferred skills
Local area knowledge, property management systems proficiency, Pro Serve certification
Technologies
Open Table, Kipsu, ACDC
Responsibilities
Greet guests and provide orientation, assist with mail and activity bookings, manage dining reservations, promote hotel services, supervise Canine Ambassador, handle VIP pre-arrival correspondence, coordinate with other departments.
Seniority
Entry-level to Junior, hands-on IC
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