Recepcionista (M/F/NB)
Core
Front desk receptionist responsible for guest check-in/out, reservations, billing, and promoting hotel services.
Role type
Front Office Receptionist
Builds
Guest arrival/departure processes, billing records, hotel service promotions
Domain
Hospitality / Hotel Management
Deliverable
client delivery
Required skills
Guest relations, cash handling, billing processing, sales promotion, multilingual communication, PMS (Opera) proficiency, stress management
Preferred skills
Creative writing, third language proficiency, knowledge of The Shining movie
Responsibilities
Manage individual and group check-in/check-out, handle last-minute reservations, answer phones, process guest requests, manage cash and verify accounts, edit and process client invoices, promote hotel shop/restaurants/events, write creative messages for guest rooms and elevators, report guest feedback to management
Seniority
Entry-level to Junior