Service Delivery Manager (m/w/d)
Core
Design and manage production teams across multi-activity scopes to ensure contract targets and financial objectives are met.
Role type
Service Delivery Manager
Builds
Production services and client relationships
Domain
IT consulting and digital services
Deliverable
client delivery
Required skills
Team organization, project management, change management, remote management, people management, financial analysis, operational statistics analysis, action planning, continuous service improvement, business growth strategies
Preferred skills
Technical knowledge of production environments
Technologies
None stated
Responsibilities
Design team organization, manage production setup, lead projects and transitions, analyze operational and financial statistics, build and deploy action plans, develop continuous service improvement initiatives, manage client relationships, supervise employees
Seniority
Mid-level, hands-on management