Réceptionniste de nuit H/F
Core
Night receptionist role focused on delivering exceptional guest experiences, optimizing hotel revenue, and ensuring safety at an ibis Styles hotel.
Role type
Night receptionist (front office)
Builds
Guest check-in/check-out experiences, revenue optimization, safety protocols
Domain
Hospitality / Hotel Management
Deliverable
client delivery
Required skills
Guest service excellence, revenue management, safety decision-making, upselling, local knowledge, RSE advocacy, procedural compliance, English communication
Preferred skills
Autonomy, attention to detail, adaptability, commercial mindset, anticipation
Technologies
Hotel management systems (PMS)
Responsibilities
Greet and care for guests throughout their stay, optimize room revenue by promoting best rooms and achieving full occupancy, highlight service offers like pre-check-in and fast check-out, ensure guest and property safety and make emergency decisions, advise guests on local attractions and dining, promote the hotel's RSE commitments, apply all existing procedures using available tools
Seniority
Entry-level to Junior, hands-on IC