Sr. Administrative Associate (2nd Shift)
Core
Senior Administrative Associate providing administrative support, customer service, and training to a site, office, or client.
Role type
Senior Administrative Associate
Builds
Administrative operations and client support services
Domain
Business support services (legal, financial, professional services)
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
MS Office (Word, Excel, PowerPoint), keyboarding, data entry, scheduling, document editing/transcription, troubleshooting basic equipment, quality assurance, process mapping, training delivery, customer service, confidentiality handling, workflow prioritization
Preferred skills
Experience in legal or banking industry, familiarity with specialized administrative software
Technologies
MS Office, tracking software, job ticketing systems
Responsibilities
Answer phone lines and manage communications, edit and transcribe documents, enter data for expenses/time/invoices, create reservations and manage scheduling, oversee confidential company information, troubleshoot basic equipment problems, deliver training plans to Admin teams, perform quality assurance on work
Seniority
Senior, subject matter expert and resource for junior employees
