People & Culture Manager - Fairmont Agra
Core
Manage day-to-day HR operations, employee engagement, and talent management to support a positive workplace culture in a luxury hotel.
Role type
People & Culture Manager (HR Operations & Engagement)
Builds
Employee engagement initiatives, retention programs, and HR operational processes for a 5-star hotel.
Domain
Luxury Hospitality
Deliverable
dashboards & analysis
Required skills
HR operations, employee relations, talent management, HR policy implementation, workforce analytics, compliance with labor regulations, payroll coordination
Preferred skills
Master's degree in HR Management, experience in 5-star hotel or luxury hospitality environment
Technologies
HR reporting tools, workforce analytics platforms
Responsibilities
Act as a point of contact for associates and department leaders on employee-related matters; Ensure consistent implementation of HR policies, procedures, and service standards; Drive employee engagement activities, recognition programs, and welfare initiatives; Conduct employee connect sessions and gather feedback for continuous improvement; Ensure accurate maintenance of employee records, HR documentation, and reports; Monitor attendance, leave management, and HR administration processes; Prepare HR reports, dashboards, and workforce analytics for review by the Director of People & Culture; Track key HR metrics including turnover, retention, recruitment status, engagement, and training participation; Support internal and external HR audits; Coordinate with payroll and other stakeholders for smooth HR operations.
Seniority
Mid-Senior, hands-on IC
