ProdOps Engineer (Intern)
Core
Process internal and external customer requests and issues by investigating user complaints through application logs analysis and finding solutions based on existing documentation.
Role type
Product Operations Engineer Intern
Builds
Supports deployment, verification, and testing processes for the Playtech Open Platform (POP) API network.
Domain
Gaming technology / B2B platform infrastructure
Deliverable
client delivery
Required skills
Application log analysis, troubleshooting and investigation, network communications protocols (HTTP(S), TCP/IP, DNS, firewalls, load balancing), application configuration changes, CI/CD processes, Linux command line, programming/scripting
Preferred skills
Visualization tools (Kibana, Grafana), L2 production application support experience, Git, Jenkins, Argo CD
Responsibilities
Process customer requests and issues, investigate user complaints via logs, collaborate with partners via ticket systems, apply configuration changes, support deployment and testing
Seniority
Intern