Hardware Fleet Operations Specialist
Core
Linux terminal-based troubleshooting and hardware lifecycle management for a global cloud gaming fleet.
Role type
Hardware Fleet Operations Specialist (Linux Systems)
Builds
Global cloud gaming infrastructure (PlayStation Now)
Domain
Gaming / Cloud Services / Linux Systems
Deliverable
infrastructure
Required skills
Linux terminal troubleshooting, hardware lifecycle management, runbook creation, operational support, ticketing systems, basic scripting
Preferred skills
Bash scripting, Python, basic networking concepts
Technologies
Linux, Bash, Python, Jira, ServiceNow
Responsibilities
Respond to operational support requests in a 24/5 environment, troubleshoot Linux-based hardware systems beyond documented workflows, identify recurring issues and stabilize support workflows, create and maintain runbooks and documentation, develop lightweight scripts for automation, support the transition of operational workloads from engineering teams.
Seniority
Mid-level, hands-on IC
