In House Greeter
Core
Welcome incoming guests to the resort lobby, answer questions, and ensure a positive arrival experience for families.
Role type
Front-line guest services associate
Builds
Guest arrival experience and resort check-in flow
Domain
Hospitality / Resort operations
Deliverable
product features
Required skills
Guest greeting, customer service, directing guests to desks/areas, handing out refreshments, assisting sales departments, working with children
Preferred skills
Computer literacy, excellent customer service skills
Responsibilities
Greet families at the lobby, enhance arrival experience, direct guests to appropriate desks, interact with children, hand out snacks and water, assist sales and other departments
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