Groups Coordinator
Core
Central point of communication and coordination for group-related initiatives, managing the full lifecycle of group inquiries and ensuring seamless operational execution.
Role type
Groups Coordinator
Builds
Group travel bookings and client engagement initiatives
Domain
Hospitality / Group Travel
Deliverable
product features
Required skills
CRM systems proficiency, Microsoft Office (Excel, PowerPoint), data analysis and reporting, group booking process knowledge, RFP process support, stakeholder communication
Preferred skills
Experience in hospitality, events, or group travel industries
Responsibilities
Manage full lifecycle of group inquiries from request to distribution, maintain accurate data across CRM systems, coordinate group block requirements, manage shared inboxes for group inquiries, support RFP processes for group accounts, organize client visits and site inspections, handle customer and agency inquiries regarding group bookings
Seniority
Junior, operational IC
