German Speaker - Customer Service Specialist (f/m/div.)
Core
Support the transition from legacy communication technologies to modern 4G solutions by handling customer interactions, monitoring project progress, and coordinating technical interventions for hazard warning systems.
Role type
Customer Service Specialist (Telecom/4G Transition)
Builds
4G transmission units and hazard warning system upgrades
Domain
Automotive/Telecommunications
Deliverable
client delivery
Required skills
Customer service, technical support, telecommunications networks, ticketing systems, CRM tools, SAP, technical documentation interpretation, monitoring tools, Microsoft Office
Preferred skills
Commercial approach, problem-solving, multi-tasking
Technologies
SAP, CRM tools, monitoring tools, Microsoft Office
Responsibilities
Handling customer interactions and service requests, supporting commercial and sales-related activities, monitoring project progress and escalating issues, coordinating technical interventions in buildings, liaising with internal teams and external stakeholders
Seniority
Individual Contributor
