NOC Core Engineer
Core
Monitor network infrastructure (BackBone, BackHauling, Radio, Core, VAS), manage and resolve incidents via ticketing systems, and coordinate field technicians to ensure service continuity for iliad's telecom network.
Role type
NOC Core Engineer
Builds
Telecom network services and infrastructure reliability
Domain
Telecommunications / Network Operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
24/7 shift operations, mobile and fixed network architecture knowledge (RAN/Core/FTTH), ticketing platforms (ServiceNow, Remedy, Grafana, Zabbix), incident management, stakeholder coordination, analytical problem solving
Preferred skills
Network KPI interpretation, emergency priority management
Technologies
ServiceNow, Remedy, Grafana, Zabbix, RAN, Core, FTTH
Responsibilities
Monitor active network alarms and manage incident tickets, coordinate field technicians for on-site support, handle access requests and escalation processes, support junior staff in complex scenarios, track daily activities against KPIs, implement preventive actions, monitor Layer 1 Cyber Security alarms
Seniority
Mid-level, hands-on IC
