Staff Performance Engineer, ServiceNow Platform
Core
Lead architectural standards and performance optimization for mission-critical ServiceNow enterprise platforms, ensuring scalability and reliability under growing demand.
Role type
Staff Performance Engineer (ServiceNow Platform)
Builds
Scalable, resilient enterprise ITSM and ITOM workflows on the ServiceNow platform.
Domain
Enterprise IT / ServiceNow Platform Engineering
Deliverable
production ML models | product features | infrastructure
Required skills
ServiceNow platform internals, performance tuning, client and server-side JavaScript, Java, Relational Database technologies, SQL performance troubleshooting, scripting languages (Python, Perl, Shell), log analysis
Preferred skills
Splunk, Java JDK memory management, Linux/Unix or Windows Server administration
Technologies
ServiceNow, JavaScript, Java, Oracle, MySQL, PostgreSQL, Splunk, Linux, Unix, Windows Server
Responsibilities
Set architectural standards for scalable and resilient solutions, drive engineering alignment across teams, lead technical reviews and platform audits, optimize platform KPIs and real-time monitoring, provide consultative guidance on capacity planning and infrastructure best practices
Seniority
Staff, hands-on IC with strategic influence