Hybrid Senior Document Production Associate (Sunday - Wednesday 6:00 a.m. - 5:00 p.m.)
Core
Provide word processing and document production services for clients, including editing, proofreading, converting, and transcribing documents.
Role type
Senior Document Production Associate
Builds
Production-ready documents for clients in legal, banking, or corporate sectors
Domain
Business Services / Document Production
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Advanced MS Office (Word, Excel, PowerPoint), strong keyboarding and typing, document production workflows, quality assurance, troubleshooting software/hardware, independent judgment, confidentiality handling, training junior staff
Preferred skills
Legal/banking/corporate environment experience, legal timekeeping systems knowledge, design skills
Technologies
MS Office suite, document tracking software, client site systems
Responsibilities
Assess job requests and select correct production processes, edit and proofread documents to client satisfaction, troubleshoot complex software or hardware issues, coordinate workflow and intake within the team, perform quality assurance on peer work, train junior staff members, meet contracted deadlines for delivery
Seniority
Senior, hands-on IC with mentorship responsibilities