Technicien.ne soutient informatique
Core
First-line technical support for VFX artists and production teams, ensuring stable creative operations across studio and remote environments.
Role type
Level 1-2 IT Support Technician (VFX/Post-production)
Builds
Stable workstation environments, network connectivity, and post-production review stations for VFX pipelines.
Domain
Visual Effects (VFX) and Post-production
Deliverable
Infrastructure
Required skills
Windows/macOS/Linux system administration, hardware troubleshooting, network fundamentals (TCP/IP, DNS, DHCP, VLAN), ticketing tools (JIRA), deployment tools (Ansible, Intune, Kandji), remote support software (HP RGS, Anyware), VFX software familiarity (Autodesk, Adobe, Nuke, Houdini, Unreal), scripting basics (Python, PowerShell), French fluency, English fluency.
Preferred skills
Experience in VFX or post-production environments, knowledge of high-performance GPU hardware and rendering farms.
Technologies
Windows, macOS, Linux, JIRA, Ansible, Intune, Kandji, HP RGS, Anyware, Autodesk, Adobe, Nuke, Houdini, Unreal.
Responsibilities
Diagnose and resolve Level 1-2 technical incidents for workstations, networks, and peripherals; configure and deploy workstations for artists; maintain hardware inventory and render farm support; manage post-production review station setups; coordinate office moves and network installations; document solutions and track SLAs.
Seniority
Junior to Mid-level (1-5 years experience)
