Document Production Supervisor (Secretariat Services)
Core
Overseeing day-to-day document production and secretariat support services, ensuring high-quality, timely delivery aligned to client expectations.
Role type
Document Production Supervisor (Secretariat Services)
Builds
Executive and governance materials, including agenda support, document production, formatting, version control, and timely distribution
Domain
Legal, banking, financial services, or large corporate environments
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Supervision and team management, workflow and resource allocation, quality assurance and standardization, client relationship management, executive material preparation, process improvement, MS Office proficiency, grammar and editing, handling sensitive information
Preferred skills
Experience in document production or word processing, knowledge of workflow tools and document technologies, experience in legal or financial services
Technologies
MS Office, workflow tools, document technologies
Responsibilities
Supervise day-to-day work assignments across document production and secretariat support services, Ensure quality service delivery through adherence to standard operating procedures, Act as primary onsite contact for the client, Manage client inquiries and escalations, Oversee team development including onboarding and training, Oversee preparation and coordination of executive and governance materials, Drive process improvements and adoption of standardized templates
Seniority
Mid-level, hands-on working manager