Archiving Services LOT Lead (f/m)
Core
Leading a high-performing team to develop, deliver, and manage global Archiving Services for Bosch, owning the lifecycle of 8-10 archiving services based on leading vendor software products.
Role type
Senior IC Product/Service Lead (IT Archiving)
Builds
Enterprise IT products and services for document and data archiving
Domain
Enterprise IT / Document and Data Archiving
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
People leadership, coaching, mentoring, team development, IT product lifecycle management, stakeholder orchestration, commercial management (budgeting, forecasting), service catalog management, KPI monitoring, standardization, OpenText products expertise, enterprise-scale archiving workloads, IT and legal compliance, SAP enterprise environments
Preferred skills
German language skills
Technologies
OpenText (Content Server, Archive Center, ECM), Windows, Linux, SQL databases, storage systems, automation, scripting, monitoring solutions, SAP
Responsibilities
Leading a team of ~20 employees and a disciplinary team of 10–15, managing and improving 8-10 archiving services throughout their lifecycle, aligning IT roadmaps with IT Portfolio Management, prioritizing customer requirements from various business units, developing and improving the Archiving Services charging model, monitoring and communicating KPIs including service-level targets and customer satisfaction metrics, driving standardization of IT products/services within Bosch Digital
Seniority
Senior, hands-on IC with people leadership