Community Engagement Executive, Batam
Core
Build and maintain strong relationships with driver partner communities, acting as a bridge between the company and field partners to gather insights and support community programs.
Role type
Community Engagement Executive
Builds
Community programs and partner communication channels
Domain
Ride-hailing / Gig economy
Deliverable
client delivery
Required skills
community management, field operations, stakeholder engagement, cross-functional collaboration, issue escalation, report preparation
Preferred skills
none stated
Technologies
none stated
Responsibilities
Develop trusted relationships with Driver Leaders and driver partner communities; Conduct regular field visits and engagement sessions; Gather on-the-ground feedback and operational pain points; Support rollout of company programs and policy updates; Manage day-to-day communication with community representatives; Prepare regular reports on community activities and field insights
Seniority
Mid-level, hands-on IC
