Community Manager
Core
Building, growing, and engaging the user community across forums, social media, and user groups to foster a positive environment and strengthen brand loyalty.
Role type
Community Manager
Builds
User communities and brand presence
Domain
AI-powered Personal & Entrepreneurial Resource Planner (PRP)
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
community engagement strategy, forum and social media moderation, user interaction management, event planning, community analytics, brand advocacy activation, community guidelines enforcement, conflict mediation, data-driven strategy adjustment
Preferred skills
experience in fast-paced digital environments, user-centric mindset
Technologies
Discord, Reddit, Facebook Groups, Slack, custom platforms, community-building tools, analytics platforms
Responsibilities
Develop and execute community engagement strategies; Manage and moderate forums, social media groups, and user discussion platforms; Engage with users by responding to questions and fostering positive interactions; Organize and promote community events, webinars, and Q&A sessions; Collaborate with marketing, product, and support teams; Monitor and analyze community engagement metrics; Identify and activate brand advocates and ambassadors; Develop and maintain community guidelines and policies; Address user concerns and escalate issues
Seniority
Mid-level, hands-on IC
