Product Management Support
Core
Drive development and optimization of AI-enabled training and conversational solutions by translating customer requirements into scalable concepts and building functional prototypes.
Role type
Product Management Support (AI/Conversational Solutions)
Builds
Low-code/no-code Proof of Concepts (chatbots, voicebots, research agents) and strategic product roadmaps for sales enablement.
Domain
Enterprise IT services, AI, and conversational automation
Deliverable
product features
Required skills
Translating customer requirements into strategic concepts, building low-code/no-code prototypes, monitoring global technology trends, defining KPI systems, process mining, analytical thinking, bridging business and technology gaps
Preferred skills
Experience with cloud platforms and specialized AI tools, understanding of technical interfaces (APIs, OAuth), prompt engineering, structured problem-solving
Technologies
Google Cloud CX Agent Studio, Paloa, ElevenLabs, Sleak AI
Responsibilities
Gather and analyze customer requirements, develop and configure PoCs, monitor technology trends, implement KPI dashboards, identify process optimization opportunities
Seniority
Individual Contributor, execution-focused