Concierge | Full-Time
Core
Connect guests to destination experiences including beaches, restaurants, and cultural activities while anticipating needs to ensure they feel valued.
Role type
Guest services concierge
Builds
Personalized guest itineraries and seamless on-site experiences
Domain
Luxury hospitality / Tourism
Deliverable
client delivery
Required skills
Guest relationship management, itinerary coordination, multi-tasking, attention to detail, local knowledge, calm under pressure, food safety compliance
Preferred skills
Luxury hotel experience, Les Clefs d'Or certification, Hotel/Hospitality degree
Technologies
None stated
Responsibilities
Coordinate guest requests and track communications, maintain accurate information flow between guests and partners, share resort and activity information, develop professional relationships with local providers, adhere to food safety standards, organize time according to shift demand, provide engaging personalized service, focus on guest needs while remaining courteous, act as a trusted guide for the island and resort
Seniority
Entry-level to Junior