Pitboss [025546]
Core
Supervise and control live online gaming operations, ensuring game integrity and resolving conflicts in a high-stress streaming environment.
Role type
Senior IC live gaming operations supervisor
Builds
Live streamed online casino games for global operators
Domain
Online gaming / Live streaming
Deliverable
client delivery
Required skills
Conflict resolution, live incident management, software testing support, cross-cultural communication, rapid response under pressure, operational organization
Preferred skills
Advanced English (B2), MS Office proficiency
Technologies
MS Office, live streaming software
Responsibilities
Organize and control the operations area during shifts, monitor for technical interruptions or dishonest activities, correct live errors and generate internal reports, resolve conflicts and handle player complaints diplomatically, assist management with daily tasks and software performance testing
Seniority
Senior, hands-on IC