IT Support, Netcompany Operations
Core
Providing IT support for national and international colleagues, managing hardware/software logistics, and optimizing operational workflows for a client.
Role type
IT Support Specialist / Service Desk
Builds
Operational workflows and process documentation for a client
Domain
IT Operations / Service Management
Deliverable
client delivery
Required skills
IT support or Service Desk experience, Windows 11 administration, Microsoft Azure AD, SharePoint, Microsoft 365, ITSM knowledge, process optimization, hardware logistics, documentation management
Preferred skills
Danish and English fluency
Technologies
Windows 11, Azure AD, SharePoint, M365
Responsibilities
Handling support requests via ticketing system, ordering hardware and assigning software licenses, managing hardware distribution, contributing to service documentation and knowledge management, reviewing and maintaining work instructions and process documentation
Seniority
Individual Contributor
