IT Servicedesk Medewerker - 2de lijn support (Edegem/Mechelen)
Core
Second-line IT support specialist responsible for hardware/software installation, maintenance, and troubleshooting in a hospital environment.
Role type
L2 IT Service Desk Technician
Builds
Hospital IT infrastructure (PCs, tablets, medical devices)
Domain
Healthcare / IT Infrastructure
Deliverable
product features
Required skills
Active Directory management, hardware installation, software deployment, inventory management, user access control, change control documentation
Preferred skills
Windows 11, Microsoft O365, problem-solving, deadline management
Technologies
Windows 11, O365, Active Directory
Responsibilities
Install and maintain IT hardware and software for office staff and medical personnel; troubleshoot and escalate unresolved issues to third-party providers; manage hardware/software inventory; assign user access levels and passwords; document change control procedures; onboard/offboard user accounts.
Seniority
Mid-level, hands-on IC
