FR - Réceptionniste (H/F/X)
Core
Front desk receptionist creating a warm, memorable guest experience at a 4-star hotel in Paris.
Role type
Front desk receptionist
Builds
Guest check-in/out, reservations, billing, and hotel service coordination
Domain
Hospitality / Hotel Management
Deliverable
client delivery
Required skills
French (fluent), English (fluent), customer service, multi-channel communication, billing and reservation procedures, upselling
Preferred skills
Third foreign language, hotel management software (FOLS/Resaweb), Microsoft Office
Responsibilities
Greet guests with warmth, promote the ALL – Accor Live Limitless program, manage communication channels (phone, email, messaging), handle billing and reservations, collaborate with hotel services, participate in additional sales (breakfast, bar, spa, gym)
Seniority
Entry-level to Experienced
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