PEOPLE OPERATIONS LEAD SPLATAM
Core
Lead the execution and continuous improvement of People Operations processes across the LATAM region, ensuring efficient, scalable operations aligned with business needs.
Role type
Senior People Operations Lead (Shared Services)
Builds
Scalable, standardized People Operations model supporting HR lifecycle processes across multiple countries
Domain
Human Resources / People Operations / LATAM region
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Process optimization, SLA management, team coordination, project leadership, HRIS administration, data analysis, change management
Preferred skills
Automation initiatives, agile methodologies, HR transformation projects, regional process management
Technologies
ServiceNow, Workday HRIS (Core HCM), Excel
Responsibilities
Design and implement operational efficiency initiatives, monitor SLA and operational metrics, lead process automation projects, coordinate platform testing and validation, manage complex employee administration cases, ensure process documentation and traceability
Seniority
Senior, hands-on IC with team leadership